Expectation Settings / Bonus
In this section we will be developing Field Service Expectation for Technicians and Managers
Select Service Tab - Expectations Setting/Bonus - Mgr/Tech Expectations
Important notes: The below must be completed prior to proceeding to Generating Expectations and Bonuses
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All machines must be assigned to a territory -
Section 8
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Service Financial and Operational Data must be Loaded (min 3 Months) -
Section 11.3
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Technician / Manager Profiles must be complete -
Section 10.2
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All Technicians must be assigned to the appropriate Managers team prior to setting a Managers expectations -
Section 10.2.c
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Tech / Manager expectations must be completed prior to executing Bonus Setup
Section 11.a